one small step one giant leap
Home
About
Stores
News
Vacancies
Contact us

General

1. One small step one giant leap ltd is a company registered in England and Wales (no. 04481053). The Registered Office of one small step one giant leap ltd is Unit 26, Acton Park Ind. Estate, London W3 7QE.
2. All orders are treated as placed and received in the United Kingdom and any disputes arising must be submitted to the exclusive jurisdiction of the English courts.

Ordering and Acceptance

3. Email confirmation will be sent to you on behalf of one small step one giant leap upon our acceptance of your order, which will constitute the contract between us in accordance with these terms and conditions. We reserve the right to refuse to accept an order in whole or in part.

Prices, Particulars and Payment

4. The prices quoted are inclusive of VAT at the standard rate and exclusive of delivery charges.

5. The price, availability and specification of the goods are subject to change without notice.

6. All descriptions, drawings and specifications are published for illustration purposes only and are not binding on us.

7. Payment may be made by any credit, debit or payment card acceptable to us, which payment will be encrypted to ensure secure electronic transmission of data.

Delivery

8. If the goods you have ordered are in stock, we will endeavour to process your order for delivery to you within 7 working days.

9. A flat rate delivery charge (inclusive of postage and packaging) of £4.95 per order is made for delivery to any proper address within the United Kingdom.

Title and Risk

10. Title in the goods shall not pass to you until we have received in full all moneys owed by you under this and any other contract.

11. All risk of loss of or damage to the goods shall pass to you upon delivery.

Exchanges and Refunds

12. If you are dissatisfied with the goods for any reason and return the same unworn and in their original packaging to us by post within 7 days of delivery we will exchange or refund the cost of the goods.

13. The above is in addition to your statutory rights, which remain unaffected, but we shall not be liable to you or any third party for any indirect or consequential loss or damage.

Disclaimers

14. We are unable to confirm that all the information set out on this web site is accurate or complete, or that use of the site is free of virus or other damage.

15. One small step one giant leap is not responsible for the content of external web sites, which may be linked to this web site.

Intellectual Property

16. This is a one small step one giant leap web site on the internet and all copyright, trade marks and other intellectual property rights in its design and contents ("the IP rights") are reserved to one small step one giant leap.

17. Any copying, downloading or other unauthorised use of the IP rights will infringe one small step one giant leap rights and is expressly forbidden.

Data Protection and Privacy

18. One small step one giant leap is registered under the Data Protection Act 1984, which it observes together with the Data Protection Act 1998. Our contact details are as follows:

Data user/controller : one small step one giant leap
Address : see Registered Office above
Telephone : 020 8740 4045
19. You are entitled to see a copy of the personal information we hold about you. Under the Data Protection Acts we are entitled to charge an administration fee of £10 for answering your request, which must be adequately detailed.

20. We collect your personal data and use of one small step one giant leap web site for the purposes of identification, administration and marketing. In order to collect customer profiles and demographics, we may use cookies to store and track information about your use of the web site.

21. We will not disclose your personal details to any advertiser or other third party, except when validly required to do so or with your consent. If you would like to receive information on other goods or services we think would be of interest to you, please tick the opt in box on the online registration form and we will endeavour to see these are sent to you.

"A wonderful shop"
 
Mrs Bird